Support
Common questions about Planty, gathered in one place. If you cannot find what you need below, please email us directly and a real person will reply.
Frequently asked questions
What is Planty? +
Planty is a gentle iPhone app for tracking the variety of plants you eat, including fruit, vegetables, legumes, whole grains, nuts, seeds, and herbs. The premise is simple: aim for thirty different plants every week. Planty tracks them for you, shows you patterns over time, and skips the parts of other food apps that ask you to weigh, calorie-count, or feel bad about a missed day.
What devices does Planty support? +
Planty lives on iPhone through the App Store, and if you enable iCloud sync your data also rides across to your iPad through your own iCloud account. An Android version sits outside our current roadmap, though we would love to hear from you if it would matter for your household.
Is Planty free? +
Planty is a one-time purchase. You unlock the full app once and keep it for the lifetime of your Apple ID, with no subscription and no ads.
Is my data private? +
Yes. All of your food logs and plant data live on your device. If you turn on iCloud sync, that data syncs through your own iCloud account, encrypted by Apple. The developers behind Planty never see, collect, or store anything you log, and the full details live in our Privacy Policy.
How does the thirty-plants-a-week idea work? +
Each unique plant you log inside a calendar week counts once toward your variety total. A spinach salad and a spinach smoothie still register as one (spinach), while a bowl of kale alongside that spinach lifts you to two. The thirty figure traces back to the American Gut Project, whose research suggested that people who ate thirty or more different plant species per week had measurably more diverse gut microbiomes. Treat it as a friendly target that bends to your life.
What about processed foods like applesauce or ketchup? +
Planty is built around whole plants, because that is where the fiber and the intact plant structure live, and fiber is the part your gut microbes actually feed on. Processing tends to break that fiber down and concentrate sugar or salt, so a spoonful of ketchup carries far less of the gut benefit than the whole tomato behind it, and a cup of smooth applesauce sits somewhere between a fresh apple and apple juice. Whether to log these is your call. A homemade applesauce that is essentially blended whole apples is reasonable to count, while something that is mostly sugar with a trace of plant is usually worth leaving off. A simple guide: the closer a food stays to its whole plant form, the more it contributes to the variety and fiber that the thirty-plants idea is really about. Planty shows you the portion and fiber estimate for each plant, so you can make the call that fits your day.
Do I have to weigh my food? +
No. Every plant in the catalog ships with a sensible default portion such as a 'normal' apple or a 'normal' bowl of lentils, plus quick presets like a pinch, a side, or a hearty bowl. Weighing and measuring sit completely outside the experience. The fiber and water numbers are estimates designed to be directionally useful at the level of a week or a month, rather than precise to the gram.
How are my fiber and water targets calculated? +
Targets are personalized based on the biological sex, weight, and (optionally) age you entered during onboarding, using public dietary reference intakes as the underlying source. You can update any of these values at any time from the You tab, and your targets recalculate immediately.
Can I add a plant the catalog is missing? +
Yes. From the Plants tab, you can add a custom plant with your own portion size and fiber estimate, and it behaves exactly like the built-in ones from there forward. If you think a plant belongs in the default catalog for everyone, send us an email and we will add it in the next update.
What are 'Easy prep' and 'Easier ways in'? +
Every plant in the catalog has its own detail screen with two small writeups designed to lower the barrier to actually eating it. 'Easy prep' is a short suggestion for turning the plant into a meal in a few minutes, often with whatever you already have in the fridge. 'Easier ways in' is for days when adding variety feels hard or when a particular texture or taste feels off-putting, and it offers a softer way to get the plant onto your plate, for example by blending it into something familiar, roasting it until the texture changes completely, or pairing it with a flavor you already love.
I want to use Planty without celebrations or milestones. Can I turn them off? +
Yes. The You tab has a 'Quiet Mode' toggle that disables confetti, weekly milestone celebrations, and other game-flavored feedback. With Quiet Mode on, Planty behaves like a plain log book for as long as you want it to.
Is Planty medical or nutrition advice? +
No. Planty exists for general wellness and personal curiosity. It sits alongside, never in place of, advice from a doctor, dietitian, or other qualified professional. If you have a specific medical or eating-related concern, please bring it to a clinician you trust before changing how you eat.
I found a bug or have a feature idea. What should I do? +
Please email us at dbtdiaryapp@gmail.com. For bugs, a quick description of what you were doing when the issue appeared helps us reproduce it much faster. For feature ideas, keep them coming, and please know we read everything that arrives, even when a reply takes us a little while.
Troubleshooting
App is crashing or slow
Try closing the app completely and reopening it. If that fails to help, restart your device, and confirm you are running the latest version from the App Store. If the issue still appears after those steps, email us with the iPhone model and iOS version you are running, and we will dig in.
iCloud sync seems stuck
Check that iCloud Drive is enabled inside Settings โ [Your name] โ iCloud, and that Planty is toggled on within the apps using iCloud list. Sync can take a few minutes to propagate after a new entry. If you have recently signed out of iCloud and back in, please give the system up to an hour to settle before worrying.
Restoring a previous purchase
If you have already purchased Planty and have since reinstalled the app, open the You tab and tap 'Restore Purchase.' That re-checks your Apple ID with Apple's servers and unlocks the app again at no charge.
A plant is missing from the catalog
Add it as a custom plant from the Plants tab, where you can set the portion size and a rough fiber estimate yourself. Then email us so we can add the plant to the default catalog in the next release for everyone.
Still need help?
Email us directly and a real person will write back as soon as they can.
dbtdiaryapp@gmail.com